🔒 1. Data Security and Encryption
Velocity360 uses industry-leading standards to protect your voice and data communications.
Key Security Measures
- Transport Layer Security (TLS): All signaling traffic is encrypted.
- Secure Real-time Transport Protocol (SRTP): Audio streams can be encrypted end-to-end (requires compatible devices).
- Data Center Security: Our global data centers are SOC 2 compliant and utilize advanced physical and network security layers.
- Payment Security: All credit card and payment information is tokenized and never stored on our servers, ensuring PCI compliance.
⚖️ 2. Compliance and Legal Resources
Find key documents related to our adherence to regulatory frameworks, including GDPR and HIPAA readiness.
Resource Links
- GDPR Readiness: Documentation on how we handle EU customer data requests and compliance.
- HIPAA Readiness: Details on BAA agreements and security measures to handle Protected Health Information (PHI).
- Privacy Policy: Details how we handle your personal and business data.
- Terms of Service (ToS): The governing agreement for your use of Velocity360 services.
- Call Recording Laws: A summary of national and state laws regarding call recording consent (for informational purposes only—consult legal counsel for specific compliance advice).
📱 3. A2P Status
Follow this guide to approve your Brand and Campaign status to ensure message deliverability compliance.
✅ 4. Registering for CNAM, Shaken/Stir or Voice Integrity
Follow this guide to register for CNAM, Shaken/Stir, or Voice Integrity to ensure your calls are trusted and verified.
Created/Updated Date 11/05/25 User Gemini