🏢 Core Business Information
This information is crucial for system defaults, professional contracts, and ensuring your internal records are accurate.
Name, Address, and Timezone Setup
- From your dashboard, go to Settings, then click Business Profile.
- Update your Company Name, Contact Email, and Phone Number.
- Fill in your primary Address (Street, City, State, Zip).
- Set the default Time Zone for your business to ensure all scheduling is accurate.
- Under Authorized Representative, ensure the primary contact details (typically the owner or CEO) are correct.
- Click Update Business Profile at the bottom to save all changes.
🖼️ Logo & Branding
Uploading your logo ensures a consistent, professional brand experience across all client-facing materials like invoices, booking pages, and automated emails.
Uploading Your Company Logo
- In the Business Profile section, look for the **Media Upload** area.
- Click the upload box to select your company logo image file from your computer.
- Ensure the logo meets the recommended file size/dimensions for optimal display (usually transparent background, if possible).
- Once uploaded, the logo will automatically be used for branded assets like your invoices and booking forms.
🔗 Setting up a Branded Domain
A branded domain allows you to use your own web address (e.g., **app.yourcompany.com**) instead of the default Velocity360 URL for client links like calendars and forms.
CNAME Configuration Steps
- In Settings > Business Profile, scroll down and click on Branded Domain.
- Enter your desired subdomain (e.g., `app.yourdomain.com`). Click Add Domain.
- Select Add record manually to get the required CNAME record details.
- Log in to your domain provider's (e.g., GoDaddy, Cloudflare) DNS management settings.
- Add a new CNAME record:
- Set the **Host** to the value provided in Velocity 360.
- Paste the **Required Value** into the "Points to" or "Value" field.
- Save the CNAME record in your domain provider's settings.
- Return to Velocity 360 and click Verify Records. (Note: DNS verification can take a few minutes to sync globally.)
Pro-Tip:
Using a branded domain significantly improves client trust and email deliverability for your marketing and scheduling links.
Created/Updated Date 10/31/25 User Corie Klukiewicz