Support & Help Center
Welcome to the Velocity 360 knowledge base. Select a category below to find detailed guides, tutorials, and answers to your questions.
Account & Access
Manage your profile, login settings, notifications, and personal integrations.
Automation & Workflow
Build triggers, create action sequences, and streamline your business processes.
Calendars & Appointments
Connect your calendar, set availability, and manage your booking pages.
Contacts & Smart Lists
Import, tag, and organize your contacts. Create smart lists to segment your audience.
Conversations & Messaging
Manage all your SMS, email, and social media DMs in one unified inbox.
Dashboards & Reporting
Track key performance indicators and view detailed reports on your business metrics.
Email Marketing & Deliverability
Build email templates, send campaigns, and ensure your emails land in the inbox.
LinkedIn Lead Gen
Integrate with LinkedIn to capture and nurture leads directly from campaigns.
Marketing Tools
Learn about workflows, trigger links, social media planning, and AI tools.
Payments & Invoices
Connect Stripe, create products, send invoices, and track payments.
Phone System & Call Settings
Set up your phone numbers, forwarding, call reporting, and AI summaries.
Pipelines & Opportunities
Manage your sales stages, create opportunities, and track your funnel.
Reviews & Reputation
Automate your review requests and manage your online reputation.
Team & Permissions
Add staff members, configure user roles, and manage what your team can see and do.
Websites & Domains
Connect your domain, build funnels, and manage your website all in one place.
Can't Find What You're Looking For?
Our dedicated support team is here to help. Reach out to us through the support form located in your account for further assistance.